PRIVACY POLICY, INTELLECTUAL PROPERTY AND COMMERCIAL COMMUNICATIONS
Introduction
This document regulates the processing of personal data, intellectual and industrial property rights, and the sending of commercial communications on the website https://wellnessexperience-consulting.com (hereinafter, the “Website”).
This document complies with the applicable regulations in Spain and the European Union regarding data protection and digital services, including:
• Regulation (EU) 2016/679 General Data Protection Regulation (GDPR)
• Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights
(LOPDGDD)
• Law 34/2002 on Information Society Services and Electronic Commerce (LSSI‑CE)
• Regulation (EU) 2022/2065 Digital Services Act
1. DATA CONTROLLER
In accordance with current data protection regulations, the following information about the data controller is provided:
Controller: WE DIMITROVA S.L.
Tax ID (CIF): B76306109
Registered address: C/ Doctor Juan de Padilla nº 29, 2B, 35002, Las Palmas de Gran Canaria, Spain
Contact email: info@wellnessexperience-consulting.com
If a Data Protection Officer (DPO) is appointed, their contact details will be published in this section.
2. PERSONAL DATA WE PROCESS
Depending on the interaction with the Website, the following categories of personal data may be processed:
Identification and contact data:
• First and last name
• Email address
• Telephone number
• Information provided through forms or communications
Professional data:
• Company
• Position or information related to professional activity
Browsing data:
• IP address
• Online identifiers
• Information derived from the use of the website and cookies
Contracting and billing data:
• Tax identification number
• Fiscal address
• Data necessary for billing or service provision
3. PURPOSES OF PROCESSING
Personal data will be processed for the following purposes:
• Managing inquiries or requests made through the website.
• Managing pre‑contractual and contractual relationships.
• Providing and administering the services offered.
• Sending information requested through forms.
• Sending commercial communications when there is consent or legal basis.
• Ensuring website security and preventing fraud.
• Conducting statistical analysis and web analytics when authorized by the user.
4. LEGAL BASIS FOR PROCESSING
The processing of personal data is based on:
Consent of the data subject (Art. 6.1.a GDPR)
Performance of a contract or pre‑contractual measures (Art. 6.1.b GDPR)
Compliance with legal obligations (Art. 6.1.c GDPR)
Legitimate interest of the controller (Art. 6.1.f GDPR)
5. RECIPIENTS AND DATA PROCESSORS
Personal data will not be disclosed to third parties unless required by law.
However, certain service providers may access the data as data processors in order to provide services such as:
• web hosting
• technical maintenance
• email marketing tools
• CRM systems
• analytics tools
All these providers operate under data processing agreements in accordance with Article 28 of the GDPR.
6. INTERNATIONAL DATA TRANSFERS
When providers located outside the European Economic Area are used, international data transfers will be carried out with appropriate safeguards such as:
• Standard Contractual Clauses approved by the European Commission
• adequacy decisions
• other safeguards recognized by European regulations.
7. DATA RETENTION PERIODS
Personal data will be kept for the time necessary to fulfill the purpose for which it was collected and subsequently for the legally required periods.
Inquiries: until the request is resolved.
Contractual relationship: during the duration of the contract and applicable fiscal retention periods.
Commercial communications: until consent is withdrawn.
Cookies: according to the duration specified in the cookie policy.
8. USERS’ RIGHTS
Users may exercise the following rights:
• access
• rectification
• erasure
• objection
• restriction of processing
• data portability
• withdrawal of consent
Users also have the right not to be subject to automated decision‑making.
To exercise these rights, you may write to: daniela@wellnessexperience-consulting.com
If you believe that your rights have not been properly addressed, you may file a complaint with the Spanish Data Protection Agency (AEPD).
9. USE OF THE WEBSITE BY MINORS
The Website is not intended for minors under 14 years of age.
If a minor provides personal data without the authorization of their parents or legal guardians, they may request its immediate deletion.
10. DATA SECURITY
The controller applies appropriate technical and organizational measures to ensure the security, confidentiality and integrity of personal data.
11. INTELLECTUAL PROPERTY
WE DIMITROVA S.L. owns or holds licenses for the intellectual and industrial property rights of the Website and all its contents.
The reproduction, distribution, transformation or exploitation of the contents without prior authorization of the owner is prohibited.
12. COMMERCIAL COMMUNICATIONS
In accordance with LSSI‑CE, commercial communications will not be sent without the user’s prior consent.
When there is a prior contractual relationship, communications about similar services may be sent while always providing an unsubscribe option.
Users may unsubscribe by sending an email to: daniela@wellnessexperience-consulting.com
13. MODIFICATIONS
This document may be updated to adapt to regulatory or technical changes.
The current version will always be available on the Website.